- Create a reservation
Use New reservation, select a free room and save. Open the stay to record a deposit.
- Welcome and settle
Check the guest in. Record the remaining payment, then check out. The room now needs cleaning.
- Prepare the next stay
In Team workspace, Maya starts and finishes cleaning. Reception inspects the room in Housekeeping.
- Try guest service
Open Guest portal and select David. Submit a towel request, complete it in Team workspace, or hand the conversation to reception.
All data is fictional. The assistant is scripted. External channels and real payment processing are not connected.